Conversation Starter Kit (E-Learning)

Available now
1 Month
Available after start

Course further information


The Conversation Starter Toolkit is a product of the collaborative effort amongst 4 eldercare agencies core team agencies, together with the National Council of Social Service (NCSS) and National Heritage Board (NHB) , as part of the Empowering Seniors Project. 

The toolkit consists of 2 series of images: ‘Places’ and ‘Lifestyle’ which will take the seniors through various historical landmarks in Singapore and familiar everyday objects in an effort to invoke memories and encourage seniors to share about their life stories and past experiences.

This e-learning aims to equip learners with the skills and knowledge to effectively converse and interact with seniors using the toolkit resource. 
Learning Outcomes

By the end of the course, participants will be able to:

1. Utilise the conversation starter toolkit when interacting with seniors 

2. Identify communication issues, when interacting with seniors 
Target Audience

A broad range of social work practitioners including social workers, social work assistants, social work aides, therapy assistants, counsellors, welfare officers, medical professionals, volunteers, caregivers etc.